The future of travel may look different but a safe, secure stay is fundamental in delivering True Hospitality and that will never change. As the world adjusts to new travel norms and expectations we are enhancing cleanliness and supporting your personal well-being.
The recent concern for COVID-19 has become top priority at Casa del Mar Boutique Resort & Spa Los Cabos, Mexico. As part of our overall response, we have created the role of "Quality Control & Salubrity Manager" in order to guarantee the health and safety of our guests and associates while ensuring compliance with the highest standards and certifications. Here at Casa del Mar, your safety and wellbeing are our top priority.
Creating a safe area for everyone:
New Check in-Check out protocols, touchless transactions,
front desk screens, sanitizer stations and sanitized key-cards.
Visible verification of sanitized items (high touch items),
reduction of in-room furnishings, new laundry protocols.
Additional deep cleaning of high touch surfaces, social distancing,
‘last cleaned’ charts, best practices for pools and lounges.
New spa protocol for spa services and deep cleaning in all areas
with sanitized stations for all spa / Gym areas.
New standards and service approach for buffets, banquets and room-service. Digital menus accessible through QR codes for contactless service.